Windows XP Knowledge Base Articles

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This page details the Microsoft Knowledge Base Articles relating to Windows XP.

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281000 - 281999

Number Title Last Updated
281866 IBM Xirlink XVP600 Does Not Function After Upgrade 11/10/02
  When you try to install Microsoft Visual Studio 6.0 with a customized script, you may receive the following error message:

Unable to retrieve Visual Studio 6.0 installation location from the registry...
[7/1/03]
 

283000 - 283999

Number Title Last Updated
283151 Disabling AutoUpdate Service in Control Panel Does Not Shut Down the Service 18/10/01
  If you disable the AutoUpdate service by accessing the AutoUpdate properties page, you set the computer for manual updates... [28/11/02]
 
283629 HOW TO: Configure Automatic Updates to Prompt You Before You Download Updates in Windows XP 27/10/02
  This article describes how to configure the Automatic Updates feature to prompt you before you download updates... [28/11/02]
 

294000 - 294999

Number Title Last Updated
294871 Description of the Automatic Update Feature in Windows XP 5/5/02
  This article describes the Automatic Update feature that is included in Microsoft Windows XP... [28/11/02]
 

306000 - 306999

Number Title Last Updated
306525 HOW TO: Configure Automatic Updating in Windows XP 27/10/02
  This article explains how to configure the Automatic Updates features in Windows XP... [28/11/02]
 

310000 - 310999

Number Title Last Updated
310176 TweakUI Not on Windows XP CD-ROM 19/11/02
  The TweakUI tool is not included on the Microsoft Windows XP Professional or Windows XP Home Edition CD-ROM. [7/1/03]
 

313000 - 313999

Number Title Last Updated
313982 Non-Administrative Users Cannot Start Outlook 2000 After You Upgrade to Windows XP 30/9/02
  If you install Microsoft Office 2000, and then upgrade to Windows XP Professional, if you log on as a user who does not have administrative rights, and then start Outlook, you receive a message that states that the operating system has migrated. However, if you click OK,... [7/1/03]
 

314000 - 314999

Number Title Last Updated
314103 Preparation Before You Contact Microsoft After Receiving a STOP Message on a Blue Screen 6/8/02
  This article describes several procedures that will assist you in identifying the cause of a STOP message before you contact Microsoft Product Support. [7/1/03]
 
314343 Basic Storage Versus Dynamic Storage in Windows XP 31/12/02
  Microsoft Windows XP offers two types of disk storage: basic and dynamic. [7/1/03]
 
314494 Group Policies Are Not Applied The Way You Expect; "Event ID 1058" and "Event ID 1030" Errors in the Application Log 6/8/02
  On your Windows XP-based computer, group policies may not be applied as you expect. When you look at the Application Log of the Event Viewer,... [28/11/02]
 

320000 - 320999

Number Title Last Updated
320493 How to Use Earlier Versions of Terminal Services Client in Windows XP and the Windows .NET Server Family 5/9/02
  In Windows XP and the Windows .NET Server family, Remote Desktop Connection is already included in the operating system. You can install and run earlier versions of Microsoft Windows Terminal Server 4.0 client and Microsoft Windows Terminal Services 5.0 client on Windows XP and ... [7/1/03]
 
320549 Scan Function May Not Work On USB Multifunction Printers 15/12/02
  When you try to scan an image on a Universal Serial Bus (USB) multifunction printer/scanner device, the scan may not succeed. [7/1/03]
 

322000 - 322999

Number Title Last Updated
322011 You Cannot Preview a Fax in the Fax Console 4/12/02
  When you double-click a fax item in the Sent Items or Inbox folder in the Fax Console to preview the fax, nothing happens. You cannot preview a sent fax or a received fax. [7/1/03]
 
322389 How to Obtain the Latest Windows XP Service Pack 29/10/02
  Windows XP updates are distributed in service packs. Service packs help to keep Windows XP current, and extend and update the functionality of your computer... [28/11/02]
 

323000 - 323999

Number Title Last Updated
323183 Availability of Windows XP Service Pack 1 Support for Bluetooth Wireless Devices 20/12/02
  Microsoft has created an update for system and device manufacturers that adds native support in Windows XP for Bluetooth wireless technology. This update permits Windows to work with several types of devices that implement Bluetooth... [7/1/03]
 

324000 - 324999

Number Title Last Updated
324002 Searching Files Across a Network May Leave Open Files 5/9/02
  If you use Windows Explorer on a Windows XP-based client computer to perform a search for files or folders on a computer that is running Microsoft Windows NT 4.0 Workstation, Microsoft Windows NT 4.0 Server, or Microsoft Windows 2000 Professional... [7/1/03]
 

326000 - 326999

Number Title Last Updated
326053 The Exchange Instant Messaging Service Client Is Not Updated with Windows XP Service Pack 1 5/9/02
  After you install Microsoft Windows XP Service Pack 1 (SP1), clicking About Windows Messenger on the Help menu in Microsoft Windows Messenger reports version 4.7. However, ... [7/1/03]
 
326682 You Cannot Start the Computer After You Remove Windows XP 9/12/02
  After you remove Windows XP and try to restore either Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98, you cannot start your computer. You may receive the following error messages:

The following file is missing or corrupted: C:\Windows\Ifshlp.sys
-or-
The following file is missing or corrupted: C:\Windows\System\Vmm32.vxd
[7/1/03]
 
326904 Error Message: The Product Key Used to Install Windows Is Invalid 17/10/02
  If you try to install Windows XP Service Pack 1 (SP1), you may receive the following error message ... [7/1/03]
 

327000 - 327999

Number Title Last Updated
327160 Windows XP Tablet PC Edition Frequently Asked Questions 17/12/02
  This article includes answers to frequently asked questions about Windows XP Tablet PC Edition. [7/1/03]
 
327390 Windows Messenger Starts When You Start Outlook Express After You Remove Access to Windows Messenger 20/11/02
  After you remove access to Microsoft Windows Messenger by using either of the following methods in Windows XP Service Pack 1 (SP1), Windows Messenger may still start when you start Microsoft Outlook Express... [7/1/03]
 
327405 Windows XP Documentation Update Can Help You Understand How to Make Your Computer More Secure 29/10/02
  A documentation update is available from Microsoft to help you to understand how to configure your Windows XP-based computer to make it more secure... [7/1/03]
 
327609 FIX: Playback of Some AVI Files Skips in Windows Media Player 17/10/02
  Playback of .avi files may skip and stutter. The problem seems to occur more frequently when you play back the content from a CD-ROM device. [7/1/03]
 
327699 Maximum NT User Handles Per Process Is 10,000 in Windows XP 17/10/02
  Programs that require many NT User handles may stop working when they reach approximately 10,000 handles. For example, this might occur when a program tries to use many NetDDE links. [7/1/03]
 
327810 You Cannot Sign In to or Use Exchange Instant Messaging After You Upgrade to Windows XP Service Pack 1 5/9/02
  After you upgrade your computer to Microsoft Windows XP Service Pack 1 (SP1) from Microsoft Windows 98 or from Microsoft Windows Millennium Edition, you may find that you can no longer sign in to or use Microsoft Exchange 2000 Instant Messaging Service. [7/1/03]
 
327982 Icons and Commands Are Not Available on the Desktop and Start Menu After You Remove Windows XP SP1 5/9/02
  If you hide Microsoft Internet Explorer, Microsoft Outlook Express, Microsoft Windows Media Player, or Microsoft Windows Messenger, and then you remove Service Pack 1 (SP1) for Windows XP, the icons for these programs are not restored to... [7/1/03]
 

328000 - 328999

Number Title Last Updated
328085 Microsoft Windows Media Player File Association Behavior Changes After You Install Windows XP SP1 10/12/02
  Microsoft Windows Media Player file association behavior changes after you install Windows XP Service Pack 1 (SP1). After you install SP1, Windows Media Player... [7/1/03]
 
328259 Documentation Error in CD-ROM Version of the Windows XP Service Pack 1 Release Notes 5/9/02
  The following portion of the Release Notes for Service Pack 1 for Windows XP contains a documentation error: [7/1/03]
 
328326 HOW TO: Use the Set Program Access and Defaults Feature in Windows XP Service Pack 1 30/10/02
  This article describes how to use the Set Program Access and Defaults feature that is included with Windows XP Service Pack 1 (SP1). This information is intended for advanced users and IT professionals... [7/1/03]
 
328572 FIX: Windows Media Player Does Not Correctly Detect MPEG2 Content with Embedded MP3 Audio 17/10/02
  When the Windows Media Player on Windows XP plays back some MPEG2 content, the player cannot accurately decode the file, although a decompressor is available on the computer. Programs such as Windows Media Player 6.4 and Graph Edit can play back the file. [7/1/03]
 
328940 MS02-060: Flaw in Windows XP Help and Support Center Could Enable File Deletion 17/10/02
  The Windows XP Help and Support center includes a feature that runs when the Found New Hardware Wizard completes. This feature prompts you to send hardware profile information to Microsoft so that you can receive information about how to obtain the appropriate driver, or obtain support for the hardware that you ... [7/1/03]
 

329000 - 329999

Number Title Last Updated
329059 Themed Programs May Stop Working During Long Operations 17/10/02
  Themed programs may stop working during long operations. For example, this problem might occur when you are browsing a very large Microsoft Online Analytical Processing (OLAP) cube... [7/1/03]
 
329604 PostScript Print Jobs Containing Type-1 Multiple Master Metrics Fonts Are Not Printed 19/11/02
  When you perform PostScript printing of text that is formatted with Multiple Master Metrics (MMM) fonts, printing seems to stop working completely for Adobe FrameMaker and other non-Adobe programs... [7/1/03]
 
329623 Problems with InterVideo DVD Software After Upgrading to Windows XP Service Pack 1 23/12/02
  You may experience problems with the InterVideo DVD software after you upgrade to Windows XP Service Pack 1 (SP1). When you try to play a DVD... [7/1/03]
 
329692 Explorer.exe May Generate an Application Error When You Close a Folder 17/11/02
  Windows may not respond when you try to open or close a folder by using Windows Explorer. When this occurs, you may be able to restart Explorer.exe to cause Windows Explorer to work correctly again. [7/1/03]
 

330000 - 330999

Number Title Last Updated
330034 WebCast: Microsoft Windows XP Media Center Edition: An Overview 4/10/02
  In this Support WebCast, you will learn the basic steps to configure Microsoft Windows XP Media Center Edition. You will also hear about all the features of Windows XP Media Center Edition and some of the common support and troubleshooting scenarios. [7/1/03]
 
330117 Running Both Windows Messenger and MSN Messenger 5.0 in Windows XP 10/12/02
  This article discusses some of the variables to consider when you run both Windows Messenger and MSN Messenger 5.0 on a Microsoft Windows XP-based computer. [7/1/03]
 
330836 Shortcuts to Mapped Drives on Windows 95 or Windows 98 May Not Work in Windows XP 30/10/02
  When you try to use in Windows XP a shortcut to an item that is located on a mapped drive on a computer that is running Microsoft Windows 95 or Microsoft Windows 98, you may receive the following error message:

Problem with Shortcut...
[7/1/03]
 
330929 Windows XP Causes Extra SMB Notify Change Traffic 7/11/02
  Microsoft Windows NT-based and Microsoft Windows 2000-based servers continue to communicate file system changes to Windows XP-based clients even if an Explorer.exe window is not open on the client. This may cause extra traffic... [7/1/03]
 

332000 - 332999

Number Title Last Updated
332003 How to Change Your Default Programs and to Enable or Remove Access to Microsoft Windows and Non-Microsoft Programs 30/10/02
  When you install Windows XP Service Pack 1 (SP1), Windows adds a new feature that is named Set Program Access and Defaults to the Add or Remove Programs tool. You can use this feature to change the default programs that you use... [7/1/03]
 

810000 - 810999

Number Title Last Updated
810019 InstallShield 5.5 Setup May Run Slowly with the Bluetooth Supplement Installed 27/11/02
  If the Microsoft Bluetooth Supplement is installed on your computer, but no Bluetooth devices are installed, Setup programs that are based on InstallShield version 5.5 may run slowly. [7/1/03]
 
810509 PRB: Issues with WinFast Graphic Adapters 19/12/02
  If you purchase and install third-party graphics adaptors, and if you use the installation program that is provided by the manufacturer, you may experience the following symptoms... [7/1/03]
 
811299 MMC Snap-ins That Are Generated with Visual Basic Designer Do Not Work Correctly 23/12/02
  If you create a snap-in for Microsoft Management Console (MMC) by using Microsoft Visual Basic Designer, and if you use a MultiSelect ListView control and you query the ListItems collection,... [7/1/03]
 

 

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282000 - 282999

Number Title Last Updated
282124 Unable to Locate Files Saved in My Documents or My Pictures 6/8/02
  If you use Microsoft Windows Explorer to view the contents of special (user-specific) folders such as My Documents or My Pictures, you may not find the files that you have been saving to those folders if you are logged on as another user.
 

 

282209 Special Shared Folders Are Missing from Windows XP Home Edition 6/8/02
  Because of security implications, Microsoft Windows XP Home Edition does not automatically create the drive letter$, or Admin$ special shared folders.
 

 

282423 List of Limitations in 64-Bit Windows 6/8/02
  This article lists some limitations in 64-bit Windows.
 

 

282747 Error Message When You Run Regsvr32.exe on 64-Bit Windows 6/8/02
  When you attempt to run Regsvr32.exe to register a 32-bit dynamic-link library (DLL) on a 64-bit version of Windows, you receive the following error message:

Filename.dll is not an executable file and no registration helper is registered for this file type.
 

 

294799 The Search Path Order for the Winbom.ini File When You Run Sysprep 6/8/02
  This article describes the path order that the Microsoft System Preparation (Sysprep) tool uses to locate a Winbom.ini Answer file. A Microsoft Windows XP-based computer in the Sysprep Factory mode uses a Winbom.ini file...
 

 

294892 Unattend.txt Switches for Controlling the Windows XP Uninstall Feature 6/8/02
  With the Unattend.txt file, you can determine the following information about the Windows XP uninstall files, Backup.cab and Boot.cab...
 

 

298000 - 298999

Number Title Last Updated
298444 A Description of the Group Policy Update Utility 6/8/02
  This article describes the new command-line utility, Gpupdate.exe, in Windows XP. This new utility replaces the /refreshpolicy switch in the command-line tool, Secedit.exe, in Microsoft Windows 2000...
 

 

302000 - 302999

Number Title Last Updated
302799 Msg.exe Tool Does Not Process Session ID 0 on Terminal Server 6/8/02
  When you make a list file to list users and sessions you want to use with the Msg.exe command-line tool for sending messages to users, the message may not be sent to the console session,...
 

 

319000 - 319999

Number Title Last Updated
319971 You Cannot Open a File That You Moved to a DFS Share in Windows XP 5/9/02
  Under the following conditions, you may not be able to open a file you just moved..
 

 

320171 Extended Text Mode 73h on Command.com Does Not Work with Japanese Windows XP 5/9/02
  When you use extended text mode 73h with Command.com on your Japanese-language version of Windows XP, you may receive garbled characters on the screen.
 

 

323166 HOW TO: Download Windows Updates and Drivers from the Windows Update Catalog 24/12/02
  This step-by-step article describes how to download Windows updates and enhancements and Microsoft Windows Hardware Quality (WHQL) logo device drivers from the Windows Update Catalog....
 

 

325000 - 325999

Number Title Last Updated
325331 A Connection Manager Connection Does Not Connect After Being Disconnected 5/9/02
  After you disconnect from a virtual private network (VPN) connection that was created by using Connection Manager, you cannot connect again if you are not a member of the local Administrators group...
 

 

323208 The "Clear List" Button in Start Menu Properties Does Not Become Unavailable 15/8/02
  When you clear the list of frequently used programs on the Start menu, the Clear List button does not become unavailable to indicate that the list has been cleared. To clear the list of frequently used programs,..
 

 

323475 A "Stop 0xc0000244" Error Occurs When You Audit Policy Changes If CrashOnAuditFail Is Turned On 5/9/02
  If you turn on the CrashOnAuditFail option, Windows XP may stop responding (hang) with stop code 0xC0000244 during the startup process.
 

 

303000 - 303999

Number Title Last Updated
303008 An Error Message May Be Displayed When You Delete a File or Folder on a CD-RW Media 6/8/02
  When you attempt to delete a file or folder on a CD-RW media, you may receive the following error message:

Error Deleting File or Folder.

Cannot delete file name. Files on this CD-ROM drive are read-only. You cannot copy or move files over to this CD-ROM drive.
 

 

303160 "Uninstall Option Not Available" Error Message When You Upgrade Your Computer to Windows XP 6/8/02
  When you upgrade your computer to Windows XP, you may receive the following error message:

Uninstall Option Not Available...
 

 

303488 Dial-Up Networking Connections Do Not Work After Upgrade to Windows XP 6/8/02
  When you upgrade your Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98-based computer to Microsoft Windows XP, your Dial-up Networking connections may not work as expected...
 

 

303554 Unable to Clear the Password Box in the "Connect to" Dialog Box After Remote Connection 6/8/02
  When you try to clear the password box in the Connect to ISP Name dialog box after being connected to a remote computer, you may not be able to completely clear the password box...
 

 

303582 Unable to Format a Removable Storage Device Larger Than 2GB as FAT in My Computer 6/8/02
  Under My Computer, when you attempt to format a removable storage device that is larger than 2 gigabytes (GB) to use the file allocation table (FAT) file system, FAT is not an option in the File system box. Only FAT32 and the NTFS file system are available.
 

 

303591 Windows XP Creates a Folder of the Same Name When You Copy the Start Menu Folder in My Computer 6/8/02
  When you copy and then paste the Documents and Settings\UserName\Start Menu folder in My Computer, Windows XP may create another folder of the same name rather than using the default name for a copy...
 

 

303593 Error Message When You Try to Add a New Local User to a Computer That Is a Domain Member 6/8/02
  When you use the Add New User Wizard under User Accounts in Control Panel to add a local user to a computer that is a member of a domain, you may receive the following error message:

The user computer name\new username could not be granted Standard user access because computer name\new username does not exist.
 

 

303980 How to Modify the Nonvolatile Random Access Memory by Using the Bootcfg.exe Tool 6/8/02
  This article describes how to modify the nonvolatile Random Access Memory (NVRAM) by using the Bootcfg.exe command-line tool. This tool can be used to configure, query, change, or delete the boot entry settings in the NVRAM.
 

 

304000 - 304999

Number Title Last Updated
304148 Overview of the Mail Notification Display on the Windows XP Welcome Screen 6/8/02
  The Welcome Screen is displayed by default on Windows XP Home Edition and Windows XP Professional-based computers that are not members of a domain. Under your name on the Welcome screen,..
 

 

304478 Registry Contains a Group Policy Setting That RSoP Does Not Display 6/8/02
  Resultant Set of Policy (RSoP) does not display a Group Policy setting that has been set; however, the restriction is enforced upon the user. Also, the setting is displayed in either of the following registry keys:

HKEY_CURRENT_USER\Software\Policies

-or-

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies
 

 

304731 Error Message When You Invite a User to a Remote Assistance Session by Using Windows Messenger 6/8/02
  When you invite another Windows or MSN Messenger user to a Remote Assistance session, you may receive the following error message:

Username does not have Remote Assistance installed and is not able to accept your invitation.

The user who has been invited receives the following error message:

The invitation from Username to start using Remote Assistance is declined because the program is not installed on your system.
 

 

 

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