MOM Agents

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This page details problems and issues relating to MOM Agents.

21217 Application Event Errors After Manual Agent Install

Contributed By: Nissim Ben-Maor [MVP MOM]
 If you’re trying to monitor a server on an untrusted domain but you're seeing the above error every 5 minutes then help is at hand…  [Go to article]
 

"Agent Last Contact Time" Blank Yet There are No Errors in the Agent Installation Failures Log

From the microsoft.public.mom newsgroup
 You’ve installed the Agent but it’s last contact time is blank, yet when you look at the Agent Installation Failures log it’s empty…  [Go to article]
 

Agent Status Listed as Unknown

Contributed By: Rod Trent [MVP SMS]
 MOM keeps track of its installed Agents and reports their status...  [Go to article]
 

Agent Status Set to "Ignore Forever" doesn't work

Contributed By: Ugo Corti
 Wonder why setting an Agent to "Ignore Forever" doesn't work?..  [Go to article]
 

Agent Status Shows as ‘DELAYED’

Contributed By: Nissim Ben-Maor [MVP MOM] and Jason Bertles
 After installing and approving the MOM Agent the status shows as 'DELAYED'.  Why?  Well it could be a DNS issue…  [Go to article]
 

Agents Installed Manually Don't Appear Under "All Performance"

Contributed By: Ugo Corti
 So you've manually installed the Agent on some computers and they appear under "All Computers" but not "All Performance"…  [Go to article]
 

Agents Using the Wrong Consolidator

Contributed By: Mike Betts [MVP MOM] and John King
 If you're finding that you've got some Agents trying to contact a Consolidator from an old installation then here's how to fix it…  [Go to article]
 

AgentHelper

Contributed By: Rod Trent [MVP SMS]
 Included on the MOM CD in the Support Tools directory is a valuable tool to help remotely manage MOM Agents...  [Go to article]
 

Can I Manage an Agent Using Just TCP/IP?

Contributed By: Ugo Corti
 If you’re wondering whether it’s possible to manage an Agent via TCP/IP only then this article is for you…  [Go to article]
 

Can't Get Agent to Report to DCAM

Contributed By: Ugo Corti
 Got problems with Events being collected even though your Agent and DCAM can communicate fine?..  [Go to article]
 

"Class not registered" Error Event on MOM Server for every MOM Agent

Contributed By: Mike Betts [MVP MOM]
 You don't need to panic if you're seeing this error on your MOM server for every Agent?... [Go to article]
 

Consolidator Unable to Locate Some Servers on Network

Contributed By: Nissim Ben-Maor [MVP MOM]
 If you’ve got problems with some of your servers not showing in the Pending Installation List despite being able to contact them in other ways then this could be why… [Go to article]
 

Getting "The Agent received no configuration from the Consolidator" Every 5 Minutes

Contributed By: Cliff Hobbs [MVP SMS]
 Seeing the above error every 5 minutes on some of your machines that have the MOM Agent installed?..  [Go to article]
 

How Do I Specify the FQDN where I want to Install the Agent?

Contributed By: Cliff Hobbs [MVP SMS]
 If you’re trying to deploy the Agent to a server/ workstation and MOM’s coming back saying there’s no such server then here’s a tip…  [Go to article]
 

How Do I Uninstall the MOM Agent?

Contributed By: Cliff Hobbs [MVP SMS]
 Wondering how you do this? Well the answer is that it’s surprisingly easy…  [Go to article]
 

Improving the Agent Discovery Performance

Contributed By: Rod Trent [MVP SMS]
 When the Agent Discovery process kicks off, you may notice that the enumeration of domains and computers for monitoring is excruciatingly slow...  [Go to article]
 

Is there an .MSI File for the Agent Installation?

Contributed By: Mike Betts [MVP MOM]
 Ever wondered if there is an .MSI file for the Agent installation?…  [Go to article]
 

Loads of "An unknown token name (sc-bytes) was encountered" Errors on Web Server

Contributed By: Ugo Corti and the microsoft.public.mom newsgroup
 See loads of these errors on your web servers? Well here’s why…  [Go to article]
 

Managed Computer Scan Works for Windows 2000 Machines but not NT 4.0

Contributed By: Baelson Duque [MSFT]
 Got problems with your Managed Computer Scan not picking up NT 4.0 machines even though it picks up Windows 2000 machines fine?..  [Go to article]
 

Manually Reinstalling the Agent after Server Failure

Contributed By: Glen Houghton (MSFT)
 If one of your Servers has crashed and you’re wondering how to get the Agent back up and running here’s some advice…  [Go to article]
 

Only One Domain Controller Loading the Agent

Contributed By: Nissim Ben-Maor [MVP MOM]
 Trying to load the MOM Agents on several Domain Controller's but only some of them are installing?  The answer could be permission-related... [Go to article]
 

Problems Managing An Agent Outside of a Firewall

Contributed By: Ugo Corti
 If you’re having trouble managing Agents the other side of your firewall this could be why…  [Go to article]
 

Problems Pushing out new MOM Agents

Contributed By: Cliff Hobbs [MVP SMS]
 If you’re having some problems pushing out MOM Agents from your MOM server here’s some tips…  [Go to article]
 

"The Agent received no configuration from the Consolidator" Message After Manually Installing an Agent

Contributed By: Nissim Ben-Maor [MVP MOM]
 If you’ve manually installed an Agent but are now seeing the above error in the Agents log then this could be why…  [Go to article]
 

"The Agent Manager would have taken responsibility for the following computers" error

Contributed By: Ugo Corti
 If you’re trying to add an Agent and get this error then it’s probably permission related…  [Go to article]
 

What are the Agent Computer Requirements?

Contributed By: Rod Trent [MVP SMS]
 If you're looking for specific configurations supported for MOM Agents, this is your answer...  [Go to article]
 
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