Can’t View Web Console as it says I don’t have the Required Privileges

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I just setup MOM on 2 servers (1 database and 1 web server). When I try to access the Web Console it says I don’t have the required privileges. I have made the user account a member of each group on both computers but I still get the error. Where do I need to set this permission?

Contributed By: Cliff Hobbs [MVP SMS]
The following information reproduced from the MOM Release Notes should help:

“If you have the MOM database and DCAM installed on separate computers, or you have installed MOM on a computer running an instance of SQL Server, users in the OnePointOp Users security group cannot connect to the Web console.

WORKAROUND: You must change permissions on a registry key on all computers that have the MOM DCAM installed before users in the OnePointOp Users security group can connect to the Web console. On computers that have the MOM DCAM installed, open Task Manager, select the Processes tab, select the box marked Show processes from all users, and ensure that there is no instance of dllhost.exe running under the username IWAM_[local computer name]. If there is, highlight that instance, and click End Process.

Then, complete one of the following options:

  • On all computers that have the MOM DCAM installed, run the script located on the product CD at \Support Tools\WebConsoleFix.exe.
     
  • On all computers that have the MOM DCAM installed, from the Start menu, select Run and type Regedt32. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\OnePoint\Databases, select the Security menu option, and grant the [local computer name]\OnePointOPS User group full control of that registry key.”
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