Tivoli Distributed Monitoring General

• Errors Installing Patch 3.7-DMN-0001 [25/7/02]

Errors Installing Patch 3.7-DMN-0001

I'm beginning to upgrade from DM 3.6.2 to DM 3.7 on my test TMR. I've installed the 3.6.x -> 3.7 upgrade patch, and now am trying to install patch 1. Every time I try I get the dreaded "something went wrong" message for FILE1.PKT.

I've tried reinstalling the patch, restarting oserv, and re-downloading the patch, all with no success. I don't see any errors other than the one mentioned above. Anybody see this before?

Environment is NT 4.0 sp6a, FW 3.7.1 + patches 1, 2, 3, 5, 7, and 8, DM 3.7.

Contributed by: Parry Gupta, Joe Howell
Try checking the FILE1.PKT by issuing "tar -tvf 37-DMN-0001.tar" and most likely FILE1.PKT might have been corrupted. If that does not work remove the patch, download it once again from the web and go through the entire process of importing it into SIS (you might also want to try using the traditional install method).

Something to watch out for is the mode you use to transfer file from your desktop to the TMR. Ensure that the patch tar file has been copied correctly to the TMR when you ftp it from your desktop to the TMR.

In this case it turned out that by using tar instead of WinZip to unpack the file fixed the problem.