Tivoli Management Framework Policies and Profiles

This page details General problems and issues relating to Tivoli Management Framework Policies and Profiles.

Profile Manager Performance Problem [18/9/02]

Profile Manager Performance Problem

I've got a performance problem on my Framework 3.7.1 server. I've created a 'Software_Distribution' Profile Manager at the root of my Tivoli desktop. Under this I've created three Profile Managers and one Policy Region. Under this sub Policy Region are another three Profile Managers that contain various packages so nothing really big compared to some environments out there.

The problem I've got is that when I double-click on the 'Software_Distribution' Profile Manager from the desktop of the TMR server it takes a good 30 seconds to open the Profile Manager which doesn't seem right to me. If I close the 'Software_Distribution' Profile Manager once it's open then double-click it to re-open it it takes half the time, but this is still 17ish seconds.

I've ran a 'wchkdb -u' a couple of times and don't get any errors. I've also tried bouncing the box but this hasn't made any difference. This problem is exaggerated when remote admins try to open the 'Software_Distribution' Profile Manager as it then takes literally minutes to open.

Has anyone else ever seen this or have any suggestions for fixing it/making it snappier?

Contributed By: Cliff Hobbs [MVP SMS], Esmond Poynton, Saranatha Venkatesan
The fix in this case was to run chkdsk on the TMR server. Once the chkdsk had finished, opening the 'Software_Distribution' Profile Manager was almost instantaneous (as you'd expect).

Other tips of things to check are:

Make sure that the local administrations desktop has the server where the desktop is being started from in their host file with its valid IP. Then login to the desktop using the hostname.

Try to do an 'odstat -c' while you are trying to open the Profile Manager and look for any wait 'rwait' threads. Sometimes, it is possible that the Profile Manager may contain subscribers from other disconnected TMRS that will cause the Profile Manager to take a long time to open.