Contributed
By:
Cliff Hobbs [MVP SMS]
There are various Tivoli Knowledge Base
Articles on this problem which has many causes some of which are:
-
The encryption key held by the Endpoint doesn’t match that held on the
Gateway/ Endpoint Manager
-
Two Endpoints having the same Endpoint label (Tivoli doesn’t know which
one you’re trying to talk to)
-
You’re running multiple Endpoints on one machine
-
An Endpoint was migrated to a different Gateway and the migration process
didn’t complete successfully
-
An Endpoint Primary Gateway is unavailable so the Endpoint logs into it’s
backup Gateway. When the Primary Gateway comes back online it tries to
communicate with the Endpoint
-
The DHCP/ IP address of the Endpoint has changed
To fix this problem first
try removing old Endpoint entries at the Gateway and then stopping and starting
the Endpoint service. If this doesn’t work then delete the Endpoint using the '