My Task Sequence keeps hanging when trying to install a specific software Package. It runs the “Install Software” task but hangs when it’s installing a Package. I’ve tried rebuilding the machine but it keeps hanging at the same place.


Open the execmgr.log and do a search for the name of the problem Program. You’ll probably see a line similar to the following:

Program <program_name> waiting for user logon

To fix this:

1. Open the Package in the ConfigMgr Console.
2. Right-click the Program and select “Properties”.
3. Click on the “Environment” tab.
4. Verify that the “Program can run:” dropdown is set to “Whether or not a user is logged on” and not “Only when a user is logged on” as it was in this case.
5. Rebuild the machine.