This page contains Troubleshooting FAQs relating to Operating System Deployment in ConfigMgr 2007.

  • Application skipped when Task Sequence runs
  • Problem:

    One of my applications defined in my MDT Database refuses to install when the Task Sequence runs. I’ve checked the Package ID and Program are set correctly in the MDT database and match those in ConfigMgr.

    However, when I build a machine the application doesn’t install. If I look in the “C:\WINDOWS\System32\CCM\Logs\BDD.log” I can see the relevant line for the Package in the form “Property PACKAGESxxx is now = <package><program>”. I also see the correct entry appearing in the “smsts.log”.
    [More…]

    Close

  • ‘Cannot Run Program – The required software cannot be located.’
  • Problem:

    When building a machine I get a “Cannot Run Program” dialog box appearing stating:

    The required software cannot be located. The system might be in the process of transferring these files. Try again later, or if this operation continues to fail after several attempts, please contact your administrator or helpdesk operator.[More…]

    Close

  • ‘Could not load file or assembly ‘file:///C:Program Files (x86)Microsoft Configuration Manager ConsoleAdminUIinMicrosoft.BDD.SCCMActions.dll…”
  • Problem:

    When I edit a Task Sequence and click on some Task Sequence steps I get an “Error” dialog box which states:

    Could not load file or assembly 'file:///C:\Program Files (x86)\Microsoft Configuration Manager
    Console\AdminUI\bin\Microsoft.BDD.SCCMActions.dll' or one of its dependencies. The system cannot find the file specified.
    [More…]

    Close

  • ‘Error creating media. Error message is : Access is denied.. Please refer to CreateTsMedia.log to get details.’
  • Problem:

    I am trying to create Bootable media using the Task Sequence Media Wizard. I run the wizard and select the destination, boot image and DP. The wizard runs but then fails with the following error:

    Error creating media. Error message is : Access is denied.. Please refer to CreateTsMedia.log to get details.

    [More…]

    Close

  • ‘Error creating media. Error message is: The hash value is not correct.. Please refer to CreateTsMedia.log to get details.’
  • Problem:

    I am trying to create Stand-alone media for one of my Task Sequences. I right-click in the Task Sequence and select “Create Task Sequence Media“. I then run through the “Task Sequence Media Wizard” selecting “Stand-alone media” from the “Select Media Type” screen. I then run through the rest of wizard selecting the appropriate options.

    However, it’s failing and displaying the “Wizard Not Complete” screen which states:

    The Task Sequence Media Wizard completed with errors. For more information about the tasks that were not completed, see Details. [More…]

    Close

  • ‘Failed to Run Task Sequence – An error occurred while retrieving policy for this computer (0x80072EE7)’
  • Problem:

    When I try to run a Task Sequence I’m seeing the following error:

    Failed to Run Task Sequence
    
    An error occurred while retrieving policy for this computer (0x80072EE7). 
    For more information, please contact your system administrator or helpdesk operator.

    [More…]
    Close

  • ‘Failed to Run Task Sequence – An error occurred while starting the task sequence (0x80070032)’
  • Problem:

    I’m trying to build a Windows XP machine under ConfigMgr 2007. I boot off my boot USB stick and it runs the Task Sequence Wizard. I choose the Task Sequence I want to run but almost immediately I get the following error screen:

    Failed to Run Task Sequence
    An error occurred while starting the task sequence (0x80070032). For more information, please contact
    your system administrator or helpdesk operator.

    [More…]

    Close

  • ‘Failed to Run Task Sequence – There are no task sequences available for this computer.’
  • Problem:

    I tried to build a machine. I selected the Task Sequence to run but it failed part way through so I rebooted the machine. However, now after I click “Next >” on the “Welcome to the Task Sequence Wizard” screen the next screen comes up stating:

    Failed to Run Task Sequence

    There are no task sequences available for this computer.

    Press Finish to reboot the computer.

    The only option I’ve got is to click “Finish” which reboots the machine and I go round in circles again. [More…]

    Close

  • ‘Failed to Run Task Sequence – This task sequence cannot be run because the program files for <package_ID> are inaccessible on the distribution point…’
  • Question:

    I’ve booted off a USB key and selected the Task Sequence I want to run but I then get a screen titled “Failed to Run Task Sequence” which states:

    This task sequence cannot be run because the program files for <package_ID> are inaccessible on the distribution point. Please make sure the the packages are available, and the distribution points are accessible, and the appropriate network access account is configured if needed. For more information, please contact your system administrator or helpdesk operator.

    Click Finish to reboot the computer.[More…]

    Close

  • ‘Failed to Run Task Sequence – This Task Sequence cannot be run because the program files for <package_ID> cannot be located on a distribution point’.
  • Problem:

    I’m trying to build a machine. The “Task Sequence Wizard” runs and I choose the Task Sequence I want to run but it fails almost immediately with the error:

    Failed to Run Task Sequence

    This Task Sequence cannot be run because the program files for <package_ID> cannot be located on a distribution point. For more information, please contact your system administrator or helpdesk operator.

    [More…]

    Close

  • ‘Script for Package: <pkg_ID>, Program: <program_name> failed with exit code 7′
  • Problem:

    I’m trying to install a Video driver although when I look in execmgr.log I’m seeing that the following lines:

    Successfully prepared command line "\\path\SMSPKGz$\SMSPKG\<pkg_ID>\Setup.exe " -s
    Command line = "\\path\SMSPKGz$\SMSPKG\<pkg_ID>\Setup.exe " –s, 
    Working Directory = \\path\\SMSPKGz$\SMSPKG\<pkg_ID>\
    Created Process for the passed command line
    Program exit code 7
    Looking for MIF file to get program status
    Script for Package:<pkg_ID>, Program: <program_name> failed with exit code 7

    [More…]

    Close

  • Task Sequence appears to hang installing a Package
  • Problem:

    I’m trying to install a video driver as part of my Task Sequence as a Software Distribution Package. However, it seems to be stuck on this particular Package.

    If I look in the the smsts.log I keep seeing this line repeatedly:

    Waiting for job status notification...

    [More…]

    Close

  • Task Sequence hangs when installing a Program
  • Problem:

    My Task Sequence keeps hanging when trying to install a specific software Package. It runs the “Install Software” task but hangs when it’s installing a Package. I’ve tried rebuilding the machine but it keeps hanging at the same place. [More…]

    Close

  • Task Sequence ignores “This task sequence can run only on the specified client platforms” Task Sequence properties
  • Question:

    I want to be able to limit one of Task Sequences to only running on a Vista machine.  On the “Advanced” tab of the Task System Properties I’ve selected the “This task sequence can run only on the specified client platforms” radio button and then made sure I’ve only selected the Vista checkboxes.

    However, I’m able to run my Task Sequence on any machines not just Vista. [More…]

    Close

  • ‘Task Sequence: <name> has failed with the error code (0x00000001). For more information, please contact your system administrator or helpdesk operator.’
  • Problem:

    I am trying to build a machine but I see the following error:

    Task Sequence: <name> has failed with the error code (0x00000001). For more information, please contact your system administrator or helpdesk operator.[More…]

    Close

  • ‘Task Sequence: <name> has failed with the error code (0x00000004). For more information, please contact your system administrator or helpdesk operator.’
  • Problem:

    I am trying to build a machine. It gets as far installing security updates but then fails with the following error:

    Task Sequence Error
    Task Sequence: <name> has failed with the error code (0x00000004). For more information, please contact your system administrator or helpdesk operator.

    [More…]

    Close

  • ‘Task Sequence: <name> has failed with the error code (0x8007054B). For more information, please contact your system administrator or helpdesk operator.
  • Problem:

    When I try to run my Task Sequence it’s fails and displays the following error message:

    Task Sequence: <name> has failed with the error code (0x8007054B). For more information,
    please contact your system administrator or helpdesk operator.

    [More…]

    Close

  • ‘Task Sequence: <name> has failed with the error code (0x80072EE2). For more information, please contact your system administrator or helpdesk operator.’
  • Question:

    I am trying to build a machine but the Task Sequence is failing with the following error:

    Task Sequence: <name> has failed with the error code (0x80072EE2). For more information, please contact your system administrator or helpdesk operator.[More…]

    Close

  • ‘The file system structure on the disk is corrupt and unusable. Please run the Chkdsk utility on the volume C:’
  • Problem:

    I am trying to build a machine but after I choose the TS to run I get “TsmBootstrap.exe – Corrupt Disk” dialog box stating:

    The file system structure on the disk is corrupt and unusable. Please run the Chkdsk utility on the volume C:.

    [More…]

    Close

  • ‘There may be too many steps in the task sequence object. Please see log file for more details’
  • Problem:

    I’m trying to edit and existing Task Sequence in the ConfigMgr 2007 Admin Console. However, I’m seeing an error dialog box which states:

    There may be too many steps in the task sequence object. Please see log file for more details.[More…]

    Close

  • ‘TS Step required to run in user context, targeted to user or requiring user input. Rejecting.’
  • Problem:

    One of my Packages is not installing via my Task Sequence. If I look in “execmgr.log” I see the following line:

    TS Step required to run in user context, targeted to user or requiring user input. Rejecting.

    [More…]

    Close

  • ‘Unable to read task sequence configuration disk. For more information, please contact your system administrator or helpdesk operator.’
  • Problem:

    I am trying to build a machine but it only gets as far as loading WinPE and “Initializing hardware devices..” then it falls over with the message:

    Unable to read task sequence configuration disk. For more information, please contact your system administrator or helpdesk operator.

    [More…]

    Close

  • Where does the CreateTsMedia.log get created?
  • Problem:

    When I run the Create Task Sequence Media wizard it fails telling me “Please refer to the CreateTsMedia.log”. Where is this log created as I’ve looked for it and can’t find it anywhere? [More…]

    Close

  • Why when I boot from my bootable media do I only see one Task Sequence as being available to run in the Task Sequence Wizard?
  • Problem:

    I’m trying to build a machine. I insert my boot media. The machine boots and into PE and the Task Sequence Wizard runs. I click “Next >” on the “Welcome to the Task Sequence Wizard” screen.

    However, on the “Select a Task Sequence” screen I’m only seeing one Task Sequence as being available despite there being several that should be available. [More…]

    Close

m4s0n501